Quality Assurance at MCI
“Our goal is to provide error free quality products, on time, every time.”
MCI is an accredited AS 9100 Rev. B & ISO 9001:2000 Company. AS 9100 allows for a high degree of customer satisfaction
all the way to the end-user, the buyer of aerospace-related products. AS 9100 standards offer a framework for comprehensive
quality management systems based on DIN EN ISO 9001:2000.
Download MCI's AS 9100 & ISO 9001:2000 Certificate (4.93MB) JPEG
AS9100 - The Benefits
1) Well defined and documented procedures improve the consistency of output
2) Quality is constantly measured
3) Procedures ensure corrective action is taken whenever defects occur
4) Defect rates decrease which leads to improved product reliability
5) Defects are caught earlier and are corrected at a lower cost
6) Defining procedures identifies current practices that are obsolete or inefficient
7) Documented procedures are easier for new employees to follow
8) Organizations retain or increase market share, increasing sales or revenues
9 Top management is involved in the Quality Management System which improves communication and awareness of issues and
expedites resolving them
10) Internal operational efficiency
11) Lower production costs because of fewer nonconforming products, less rework, lowered rejection rates, streamlined
processes and fewer mistakes.
12) Access to new markets
13) Greater employee quality awareness
Customer satisfaction increases are seen as Goals and Objectives take the customer needs into account. Customer needs are
better understood as customer feedback is sought, received and analyzed. Goals and objectives are adjusted based on the
information and MCI becomes more customer driven. As goals focus on the customer, MCI spends less time focusing on
individual goals of departments and more time working together to meet customer needs.
Below is a chart that summarizes and charts our error free shipments. We are happy to post this data to show you how
seriously MCI takes rejections seriously and its an important indicator to customer satisfaction. MCI will attempt to update this
chart quarterly so you can see our ongoing quality levels.
“Our goal is to provide error free quality products, on time, every time.”
MCI is an accredited AS 9100 Rev. B & ISO 9001:2000 Company. AS 9100 allows for a high degree of customer satisfaction
all the way to the end-user, the buyer of aerospace-related products. AS 9100 standards offer a framework for comprehensive
quality management systems based on DIN EN ISO 9001:2000.
Download MCI's AS 9100 & ISO 9001:2000 Certificate (4.93MB) JPEG
AS9100 - The Benefits
1) Well defined and documented procedures improve the consistency of output
2) Quality is constantly measured
3) Procedures ensure corrective action is taken whenever defects occur
4) Defect rates decrease which leads to improved product reliability
5) Defects are caught earlier and are corrected at a lower cost
6) Defining procedures identifies current practices that are obsolete or inefficient
7) Documented procedures are easier for new employees to follow
8) Organizations retain or increase market share, increasing sales or revenues
9 Top management is involved in the Quality Management System which improves communication and awareness of issues and
expedites resolving them
10) Internal operational efficiency
11) Lower production costs because of fewer nonconforming products, less rework, lowered rejection rates, streamlined
processes and fewer mistakes.
12) Access to new markets
13) Greater employee quality awareness
Customer satisfaction increases are seen as Goals and Objectives take the customer needs into account. Customer needs are
better understood as customer feedback is sought, received and analyzed. Goals and objectives are adjusted based on the
information and MCI becomes more customer driven. As goals focus on the customer, MCI spends less time focusing on
individual goals of departments and more time working together to meet customer needs.
Below is a chart that summarizes and charts our error free shipments. We are happy to post this data to show you how
seriously MCI takes rejections seriously and its an important indicator to customer satisfaction. MCI will attempt to update this
chart quarterly so you can see our ongoing quality levels.
AS 9100
ISO 9001:2000
ISO 9001:2000
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© 2008 Metuchen Capacitors Inc.
Quality Assurance Manager - Mauro Bellifemine 800-442-3014 x120
Email - mauro@metcaps.com
Email - mauro@metcaps.com